Shebirth.com Refund Policy
1. Introduction
Thank you for choosing Shebirth.com. We are committed to providing our customers with the highest quality products and services. This Refund Policy outlines the terms and conditions under which refunds will be provided for purchases made on SheBirth.com.
2. Eligibility for Refund
We understand that circumstances may arise where you may need to request a refund. To be eligible for a refund, the following conditions must be met:
- The request for a refund must be made within 30 days of the purchase date.
- The product must be in its original condition and packaging.
- The product must not have been used or altered in any way.
- The request must be accompanied by the original proof of purchase.
3. Refund Process
To initiate a refund, please follow these steps:
- Contact our customer support team at [admin@shebirth.com] with your order number, a detailed explanation of the reason for the refund, and any supporting documentation.
- Our customer support team will review your request and respond within [5] business days.
- If your request is approved, we will provide instructions on how to return the product.
- Once we receive the returned product and confirm its eligibility, we will process the refund within [10] business days.
4. Non-Refundable Items
Certain items are non-refundable. These include:
- Digital products or services that have been accessed or downloaded.
- Gift cards.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Late or Missing Refunds
If you haven’t received a refund within the specified timeframe, please check your bank account first. If the refund is not visible, contact your credit card company, as it may take some time for the refund to be officially posted. If the issue persists, contact our customer support team.
7. Changes to This Refund Policy
SheBirth.com reserves the right to update or change this Refund Policy at any time. Any changes will be effective immediately upon posting on the website. We encourage you to review this page periodically for any updates.
By making a purchase on SheBirth.com, you acknowledge that you have read and agree to this Refund Policy.
If you have any questions or concerns about this Refund Policy, please contact us at [admin@shebirth.com].
Thank you for choosing Shebirth.com.