Shebirth.com Refund Policy

1. Introduction

Thank you for choosing Shebirth.com. We are committed to providing high-quality services and support to our customers. This Refund Policy outlines the terms and conditions regarding refunds for purchases made on Shebirth.com.

2. No Refund Policy for Online Consultations

All online consultations and services provided through Shebirth.com are non-refundable.

Once a consultation is booked and/or conducted, no refunds will be issued under any circumstances. This includes situations where:

  • You are unable to attend the session
  • You change your mind after booking
  • You are dissatisfied after the consultation

We encourage you to review all details carefully before booking a consultation.

3. Eligibility for Refund (Physical Products Only)

Refunds are only applicable for physical products, subject to the following conditions:

  • The refund request must be made within 30 days of the purchase date
  • The product must be unused and in its original condition and packaging
  • The request must include valid proof of purchase

4. Refund Process (For Eligible Items Only)

To request a refund for eligible items:

  • Contact our support team at admin@shebirth.com with your order number and reason
  • Our team will review your request within 5 business days
  • If approved, return instructions will be provided
  • Refunds will be processed within 10 business days after receiving the product

5. Non-Refundable Items

The following items are strictly non-refundable:

  • Online consultations and services
  • Digital products that have been accessed or downloaded
  • Gift cards

6. Shipping Costs

Shipping charges are non-refundable. Return shipping costs (if applicable) will be deducted from the refund amount.

7. Late or Missing Refunds

If you have not received a refund (for eligible items):

  • First check your bank account
  • Then contact your credit card provider (processing times may vary)
  • If the issue continues, contact us at admin@shebirth.com

8. Changes to This Policy

Shebirth.com reserves the right to update this policy at any time. Changes will take effect immediately upon posting on the website.